Once the project is confirmed and the first installment has been made. The project can't be canceled. If the client insists to cancel then there will not be any refund of the first installment.
A 50% deposit of the agreed amount will be required before the project starts. The balance will be paid once the project has reached at least 80% completion or fully completed.
I reserve the right to hold on to the project until the agreed amount is paid in full.
The client will provide all necessary artworks like logos & Website banners among others. I can design and create all the artworks in a different arrangement and this will be invoiced separately.
There will be unlimited revisions to the project until the client is satisfied.
The project will be completed within 5 - 7 days and the client is expected to arrange the last payment within this time. Any necessary revisions after the 5-day project duration can be made after receiving the last payment.
The client will provide their domain name to connect to the new custom-made website. In case the client is not satisfied with the work and wishes not to continue working with me after the agreed time, the client reserves the right to cancel the project but there will be no refund of the first installment.
I provide unlimited lifetime support and updates to all websites that I create at no extra charge.
The amount paid is a one-off and no other fees will be required during the maintenance or any updates the client wants to make on their website.
The unlimited lifetime support is only valid when my signature "MADE WITH LOVE BY JTN" or "POWERED BY JTN" is running full-time on the client's website. If the client wishes to remove my signature from their website, I will not offer any support or updates to their website.
All the updates on the client's website are done on my end. I will not offer any access to the website backend.
I will affect any required changes to the website immediately.
I offer unlimited lifetime support 24/7/365
I prefer the use of WhatsApp as the fastest means of communication to respond to all my client's requirements.
